top of page
Portrait Jamie

Crafting user-centred solutions for meaningful impact.

I’m a service designer, strategist, and researcher, creating solutions that deliver real value for users, while driving positive change for organisations and communities.

 

Explore my portfolio to see how I blend research, strategy, and design to deliver change.

O2 Logo
Square Logo
Deliveroo Logo
image_edited (8)_edited.png
PayPal Logo
IBM Logo

Some of my clients

Here are some of the clients I've had the opportunity to collaborate with on a range of impactful projects.

Westfield Logo
Royal Mail Logo
Hilti Logo
GSK Logo
Thames & Hudson Logo
Project

Spark

Year

2024

Partners

New service concept, with healthcare professionals

A wellness app for Parkinson’s couples, fostering relational resilience and emotional support to improve quality of life and reduce isolation.

Service Design, Social Impact, Healthcare, Community Development, Wellness Innovation, App

Project

InnovaPuerto San Antonio

Year

2024

Clients

Port of San Antonio

Reimagining Chile's largest port-city as a socio-industrial hub, harmonising port expansion with community wellbeing, sustainability, and resilience.

Social Impact, Community Development, Capacity Building, Sustainable Growth, Logisics, Public Sector

Project

BayanAI

Year

2023-24

Partners

Royal Society of Arts X Google DeepMind, NGOs

AI-powered disaster response system for the Philippines, centralising data to enhance response coordination and resource efficiency.

Social Impact, Disaster Response & Resilience, Community Development, AI & Technology, Capacity Building

Project

Community Seedbank

Year

2023-24

Partners

The Guild of St. George, Community Centres

Creating connection and reducing stigma around food banks through the creativity, storytelling and shared community meals.

Service Design, Social Impact, Community Development, Food Security and Nutrition, Mental Health and Wellbeing

Latest projects

Here are some of my recent projects, addressing real-world challenges and meeting diverse client needs. Find out more below.

bottom of page